Galak, J., Givi, J., & Williams, E. F. (2016). Current Directions in Psychological Science, 25(6), 380–385. DOI: 10.1177/0963721416656937.
Read the original source →Galak and colleagues synthesize a range of gift-giving errors around a particularly useful distinction: givers tend to focus disproportionately on the moment the gift is exchanged, whereas recipients care more about the value the gift provides once they own or use it. That helps explain several recurring mismatches in the literature, including flashy versus useful gifts and surprise versus explicitly desired gifts.
The recommendation system should evaluate likely post-gift usefulness, enjoyment, fit and meaning, not merely whether something creates an impressive reveal.
Last reviewed September 14, 2026.