Givi, J., & Galak, J. (2017). Journal of Consumer Psychology, 27(4), 473–479. DOI: 10.1016/j.jcps.2017.06.002.
Read the original source →When choosing between a sentimentally meaningful gift and one whose surface attributes matched a recipient's tastes, givers selected the preference-matching alternative more often than recipients wanted them to. The researchers traced much of the gap to uncertainty: givers were less confident that sentimental gifts would succeed.
Recipient recommendations should include a sentimental/relationship-meaning dimension, particularly when GiftNav has enough relationship context to make it relevant.
Last reviewed September 14, 2026.